Hotel Cancellation Policy

You may make changes to or cancel your hotel reservation online at onPeak or by clicking the link in your confirmation email. You may also call onPeak directly at 800-220-9540 within the U.S./Canada. International participants may make changes online at onPeak or may call 312-527-7300. The deadline for change and cancellations through onPeak is November 27, 2011.

• Rooming lists will be transferred to the hotels on November 28. Beginning November 29, individuals must contact hotels directly to change/cancel reservations.
• Cancellations within 72 hours of the individual's intended arrival will result in one night's room and tax charged to the credit card provided and loss of reservation. Failure to check in on your confirmed arrival date will also result in a penalty of one night's room and tax and loss of reservation.